At 1lee, we understand that the privacy of your personal data is not a formality — it is a genuine responsibility. This Privacy Policy explains in plain terms what personal information 1lee collects from you when you register and use the 1lee platform, why we collect it, how we store and protect it, with whom we may share it, and what rights you hold over your own data. Whether you are accessing the 1lee platform from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else in Pakistan, this policy applies to you in full.
Every data decision 1lee makes is guided by these six foundational principles. They are not aspirational — they are operational.
1lee applies strict data minimisation. We collect only the personal information that is genuinely necessary to operate your account, process your PKR transactions, and comply with our legal obligations. Nothing more is gathered without a clear and stated purpose.
All data transmitted between your device and the 1lee platform is protected by 256-bit SSL/TLS encryption. Your login sessions, payment details, and account information are never transmitted in plain text. Encryption is not optional — it is the default at 1lee.
Registered 1lee players have the right to access, correct, and request deletion of their personal data at any time. Submit a data request to [email protected] and our team will respond within five business days. Your data rights are not buried in fine print — they are front and centre.
1lee does not sell, rent, or trade your personal information to third-party marketers, advertisers, or data brokers. Your personal data is used solely to operate your 1lee account and improve your experience on the platform. That is a firm commitment, not a conditional one.
When 1lee shares data with third-party service providers — such as KYC verification partners, JazzCash and EasyPaisa payment processors, or game studios — it is done under strict data processing agreements. These partners are bound by confidentiality obligations and may not use your data for their own purposes.
1lee retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. Once the retention period expires and no legal hold applies, your data is securely deleted or anonymised.
The table below summarises the categories of personal data 1lee collects, the source of that data, and the lawful basis and purpose for processing it.
| Data Category | Examples | Source | Purpose & Lawful Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Provided by you at registration or KYC | Account creation, age verification (21+), KYC compliance — Legal obligation |
| Contact Data | Email address, mobile number, residential address | Provided by you at registration | Account communications, withdrawal verification, support — Contractual necessity |
| Financial Data | JazzCash / EasyPaisa account, HBL / UBL bank details, USDT wallet address | Provided by you at cashier | Processing PKR deposits and withdrawals — Contractual necessity |
| Technical Data | IP address, device type, browser, OS, session timestamps | Automatically collected during platform use | Security, fraud prevention, platform stability — Legitimate interest |
| Usage Data | Pages visited, games played, bet history, session duration | Automatically collected during platform use | Platform improvement, responsible gaming monitoring — Legitimate interest |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Generated through your interactions with 1lee support | Dispute resolution, quality assurance, legal record-keeping — Legitimate interest / Legal obligation |
1lee is a licensed online casino and sports betting platform operating at 1lee.app. References in this Privacy Policy to "1lee", "we", "us", or "our" refer to the operator of the 1lee platform and its authorised data processing representatives.
1lee acts as the data controller in respect of personal data collected from players who register and use the 1lee platform. As data controller, 1lee determines the purposes and means of processing personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about this Privacy Policy or about how 1lee handles your personal data, you may contact our Data Protection contact at [email protected] at any time.
1lee collects personal data across the following categories. We collect only what is genuinely necessary for the stated purposes and do not seek to acquire personal data beyond what is proportionate to those purposes.
When you register a 1lee account, we collect your full legal name, date of birth, residential address, email address, and mobile number. This information is necessary to create and administer your account, verify your identity and age (21+ requirement), and communicate with you regarding your account.
Prior to processing withdrawals, or at any time 1lee reasonably requires enhanced verification, we may collect copies of government-issued identity documents such as your CNIC, passport, or driving licence, as well as proof of address documentation. This is a legal compliance requirement and is processed under 1lee's obligations as a licensed gaming operator.
To process PKR deposits and withdrawals, 1lee collects payment method identifiers including your registered JazzCash or EasyPaisa mobile number, HBL or UBL bank account details, SadaPay account details, or USDT TRC20 wallet address as applicable. Full card numbers or bank passwords are never stored on the 1lee platform.
1lee automatically collects certain technical data when you access the platform, including your IP address, device type and model, operating system version, browser type and version, and session login and logout timestamps. This data is used for security monitoring, fraud detection, and platform performance optimisation.
Records of all bets placed, games played, deposit and withdrawal transactions, bonus activations, and account balance changes are maintained as part of your 1lee account history. This data is necessary for the operation of your account, dispute resolution, and responsible gaming monitoring.
1lee collects personal data through the following channels:
1lee does not purchase data from third-party data brokers or list providers. All personal data held by 1lee originates from your direct relationship with the 1lee platform.
1lee processes your personal data for the following purposes, each of which rests on a defined lawful basis:
Marketing opt-out: You may update your marketing communication preferences at any time from within your 1lee account dashboard, or by contacting support at [email protected].
1lee does not sell, rent, or trade your personal data. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and under appropriate contractual safeguards:
All third parties with whom 1lee shares personal data are required to process that data in accordance with applicable data protection law and solely for the purposes specified by 1lee. They are strictly prohibited from using your data for their own marketing or commercial purposes.
The 1lee platform uses first-party cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session security, and to gather anonymised analytics data about how players use the platform.
Essential cookies are strictly necessary for the 1lee platform to operate. They manage your login session, maintain your account authentication state, and prevent cross-site request forgery attacks. These cookies cannot be disabled without impairing your ability to use the platform.
With your consent, 1lee uses analytics cookies to collect anonymised data about page views, session durations, and navigation paths on the platform. This data helps us identify performance bottlenecks and improve the overall 1lee experience. Analytics data is not linked to your individual player account.
Preference cookies remember your platform settings, such as language and display preferences, so you do not need to re-enter them on each visit.
You may manage your cookie preferences through your browser settings at any time. Blocking essential cookies will affect platform functionality. Blocking analytics or preference cookies will not prevent you from using 1lee.
1lee implements a layered technical and organisational security framework to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Key security measures include:
Important reminder: While 1lee employs robust security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 1lee Login credentials. Never share your password with anyone, including 1lee staff.
1lee retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulatory obligation. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from 1lee systems or anonymised such that it can no longer be linked back to an individual player.
As a registered 1lee player, you hold the following rights in respect of your personal data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request — [Your Username]". 1lee will acknowledge your request within two (2) business days and respond in full within five (5) business days.
The 1lee platform is strictly restricted to individuals aged 21 years and above. 1lee does not knowingly collect personal data from individuals under the age of 21. If 1lee becomes aware that personal data has been collected from a minor, the associated account will be immediately suspended, all wagers will be voided, and the personal data will be deleted as promptly as is technically feasible.
If you are a parent or guardian and have reason to believe that a minor in your care has registered on the 1lee platform, please contact us immediately at [email protected] so that we can take prompt action.
1lee uses age verification procedures during registration and KYC to enforce the 21+ restriction. Players who cannot provide satisfactory age verification documentation will not be permitted to withdraw funds and may have their accounts suspended pending investigation.
As an online platform serving Pakistani players, some of 1lee's data processing activities may involve the transfer of personal data to infrastructure or service providers located outside Pakistan. Where such transfers occur, 1lee ensures that appropriate safeguards are in place to protect the security and confidentiality of your personal data, including contractual data transfer clauses and data processing agreements with receiving parties.
1lee does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual and technical safeguards.
The 1lee platform may contain references or links to third-party game studios, payment method providers, or informational resources. This Privacy Policy applies solely to data processed by 1lee in connection with the 1lee platform. 1lee is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policy of any third-party service before providing your personal data to them.
1lee reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, 1lee will notify registered players via their registered email address or through a prominent notice on the 1lee platform prior to the changes taking effect.
The "Last Reviewed" date at the top of this Privacy Policy will be updated whenever substantive changes are made. We encourage you to review this policy periodically. Your continued use of the 1lee platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a concern about how 1lee has handled your personal data, please contact us using the details below:
1lee takes all privacy concerns seriously and will investigate and respond to all complaints in a fair, timely, and transparent manner. If you are not satisfied with our response to a privacy complaint, you may have the right to refer the matter to the relevant data protection authority or regulatory body under your applicable jurisdiction.
Our support team is available around the clock. Players based in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan can expect prompt, professional responses to all data-related enquiries.
You have read how 1lee safeguards your personal data. Now experience Pakistan's most trusted online casino and sports betting platform — cricket betting, live slots, and more, all in PKR.